Food supplement. Not a medicine. Sold by Vivoyrradiantei Pty Ltd, Darlinghurst, Australia.

Privacy Policy

Last updated: 2026-07-07

1. Introduction

Vivoyrradiantei Pty Ltd ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you visit our website, make a purchase, or contact us.

2. Information We Collect

2.1 Information You Provide Directly

  • Order Information: When you order Core Prime, we collect your full name, phone number, and delivery address.
  • Contact Information: If you contact us, we collect your name, email address, phone number, and the content of your message.
  • Website Interaction: We may collect data on how you interact with our website, including pages visited and time spent.

2.2 Automatically Collected Information

  • IP address and device identifiers
  • Browser type and version
  • Pages visited and referral sources
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal data for the following purposes:

  • Processing and fulfilling your orders
  • Contacting you to confirm orders and provide customer support
  • Improving our website and services
  • Complying with legal obligations
  • Marketing and promotional purposes (with your consent)

4. Legal Basis for Processing (GDPR & Australian Privacy Act)

We process your personal data on the following legal bases:

  • Contract Performance: Processing necessary to fulfil your order.
  • Legal Compliance: Processing required by Australian law and food safety regulations.
  • Legitimate Interest: Improving our services and customer experience.
  • Consent: For marketing communications and non-essential cookies.

5. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Courier Partners: To fulfil deliveries (name, address, phone).
  • Service Providers: Payment processors and hosting providers (under confidentiality agreements).
  • Legal Requirements: If required by law or government request.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy:

  • Order information: 7 years (Australian taxation requirements)
  • Contact inquiries: 2 years or until resolved
  • Website analytics: 26 months (Google Analytics default)

7. Your Rights

Under the Australian Privacy Act

You have the right to:

  • Access your personal data held by us
  • Request correction of inaccurate data
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

Under GDPR (if applicable)

If you are in the EU, you have additional rights including the right to erasure, data portability, and restriction of processing.

8. Cookies & Tracking

We use cookies to enhance your browsing experience. You can manage cookie preferences through our Cookie Settings panel. See our Cookie Policy for details.

9. Security

We implement industry-standard security measures to protect your personal data from unauthorised access, alteration, and disclosure. However, no method of transmission over the internet is 100% secure.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing personal information.

11. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices:

Vivoyrradiantei Pty Ltd
Email: info@vivoyrradiantei.world
Phone: +61 2 8084 5922
Address: Suite 405, 67 Oxford Street, Darlinghurst, NSW 2010, Australia

14. OAIC Complaints

If you are not satisfied with how we have handled your privacy concern, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.